Live account is disabled

Created at 31 Jan 2025, 14:36
13

133huiyi3

Joined 11.11.2024

Live account is disabled
31 Jan 2025, 14:36


I have logged a ticket since few hours. Is there a live agent that I can connect to cancel pending order as my live account became disabled?


@133huiyi3
Replies

Bakeerabdulkadir123
22 Apr 2025, 12:05 ( Updated at: 22 Apr 2025, 13:07 )

"Hello, I'm experiencing an issue with my live trading account. Despite passing the Step 1 challenge, I'm unable to open trades as the account shows trading as disabled. Could you please investigate this issue? I've also noticed I have a demo account wher

"Hello, I'm experiencing an issue with my live trading account. Despite passing the Step 1 challenge, I'm unable to open trades as the account shows trading as disabled. Could you please investigate this issue? I've also noticed I have a demo account where I can trade Forex pairs like XAUUSD and GBPUSD. I'd appreciate it if you could clarify the status of my live account and help me resolve the problem."


@Bakeerabdulkadir123