algohost.exe "Application Error" and crashing

Created at 08 Dec 2023, 00:54
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firemyst

Joined 26.03.2019

algohost.exe "Application Error" and crashing
08 Dec 2023, 00:54


Windows Server 2019

Spotware cTrader version 4.8.30

 

 

 

 

 

 


@firemyst
Replies

PanagiotisCharalampous
08 Dec 2023, 06:34

Hi firemyst,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 


@PanagiotisCharalampous

firemyst
08 Dec 2023, 06:47 ( Updated at: 08 Dec 2023, 13:47 )

RE: algohost.exe "Application Error" and crashing

PanagiotisCharalampous said: 

Hi firemyst,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

I couldn't. cTrader became unresponsive. I had to kill it via task manager and restart. 

However, if you can confirm the information will still be there even after restarting, I can try sending the trouble-shooting information? (I don't want to waste Spotware's time if it'll be pointless since I had to restart)


@firemyst

PanagiotisCharalampous
09 Dec 2023, 05:55

RE: RE: algohost.exe "Application Error" and crashing

firemyst said: 

PanagiotisCharalampous said: 

Hi firemyst,

Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the text box before you submit it.

Best regards,

Panagiotis
 

I couldn't. cTrader became unresponsive. I had to kill it via task manager and restart. 

However, if you can confirm the information will still be there even after restarting, I can try sending the trouble-shooting information? (I don't want to waste Spotware's time if it'll be pointless since I had to restart)

Hi firemyst,

Please send the information after the restart and we will check if there is something useful there.

Best regards,

Panagiotis


@PanagiotisCharalampous