Bug report on renko and range bars

Spotware
14 Mar 2023, 12:23

Hi notzen,

Can we have a complete cBot that will allow us to reproduce these exceptions?

Best regards,

cTrader Team

notzen
14 Mar 2023, 12:33

RE:

Can I have a signed NDA valid for the next 6 years by spotware ? In that case I can send my code over sftp .

In case not, I cannot, unfortunately.

Spotware said:

Hi notzen,

Can we have a complete cBot that will allow us to reproduce these exceptions?

Best regards,

cTrader Team

notzen
14 Mar 2023, 13:02

RE:

I am also available for a webex or google meet or zoom session where you can expect the issue locally

Spotware said:

Hi notzen,

Can we have a complete cBot that will allow us to reproduce these exceptions?

Best regards,

cTrader Team

firemyst
15 Mar 2023, 04:09

RE: RE:

notzen said:

I am also available for a webex or google meet or zoom session where you can expect the issue locally

Spotware said:

Hi notzen,

Can we have a complete cBot that will allow us to reproduce these exceptions?

Best regards,

cTrader Team

 

As a suggestion, any reason why you can't send @Spotware a slimmed down, minimal version of code that shows the issue?

Spotware
15 Mar 2023, 08:19 ( Updated at: 19 Mar 2025, 08:57 )

Dear notzen,

If the issue is constantly reproducible, please contact us at support@ctrader.com to arrange a TeamViewer session.

Best regards,

cTrader Team

notzen
15 Mar 2023, 13:52 ( Updated at: 19 Mar 2025, 08:57 )

RE:

Sure, I can reproduce the issue as it accour any time I do the optimization after some passes. I will contact you at the email address you give me 

Spotware said:

Dear notzen,

If the issue is constantly reproducible, please contact us at support@ctrader.com to arrange a TeamViewer session.

Best regards,

cTrader Team